Services

HandSys Consulting  provides to customers advanced services for implementation and maintenance of the information systems developed by the company.

 

 

   

 

 

Consulting & Implementation services:

 

During the implementation of systems that deploy SYS Consulting software products, the company renders assistance to its customers in the following:

 

  • Analysis of the special features and requirements of customers’ business with regard to the particular implemention project.

 

  • Customization of the software solution according to client’s business practice.

 

  • Data migration from the existing information systems.

 

  • Training of client’s personnel for optimal operation of the implemented solutions.

 

Support services

 

  • To maintain and support the information systems after the implementation and acceptance phase,  Sys Consulting provides, under contract:

 

  • Consultation by phone (Help Desk support) for all matters related to systems support and use.

 

  • On site support, delivered at the customer’s premises – with a response time per agreement (SLA).

 

  • New version of software, as they become available,  at no extra cost to the customers.  New version include all new regulatory requirements that need to be introduced in the systems.

 

TOP